Contact Jiweze
We're here to help you move forward.
Whether you need help choosing a financing solution, understanding an application or reaching our customer support team, Jiweze is ready to assist.
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Get help with loan products, applications and general enquiries.
+254 740 793973Visit Us
Jiweze office
Asante House Opposite Susu centre, Machakos
Customer Support
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Our customer support team can guide you through your enquiry.
Contact support →Send an Enquiry
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Complete the form and provide a brief description of what you need. This helps our team route your enquiry appropriately.
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Avoid submitting passwords, PINs or other highly sensitive account information through this general enquiry form.
Find Us
Visit Jiweze Credit.
Visit our office for financing enquiries, customer support and assistance with your application.
Jiweze Credit Office
Come talk to us.
Our team is available to assist with financing enquiries, applications and customer-service needs.
Office Address
Asante House Opposite Susu centre, Machakos.
Office Hours
Customer Care
Need help with an existing loan or complaint?
Use our dedicated customer support and complaints process so your issue can be reviewed by the appropriate team.
You may already find your answer in our FAQs.
Learn more about Jiweze loan products, applications, repayments and customer support.